‘DRIVE’ to Success
As the relentless reduction of mail volume continues — fueled primarily by the continuing decline of First-Class Mail — USPS continues to look for ways to more effectively manage its challenges and to forge effective solutions for the future.
This process begins at the top of the Postal Service’s leadership, which has been working since earlier this summer on a new effort called “Delivering Results, Innovation, Value and Efficiency” (DRIVE).
Administered by the Postal Service’s Strategic Planning department, the DRIVE process is based on a well-established methodology used by many corporations to improve the development and execution of major business strategies. The version of DRIVE the Postal Service has created is centered on a set of 36 strategic initiatives, each guided by a senior USPS executive and supported by a cross-functional team of subject-expert managers. The ambitious initiatives — ranging from network optimization to executive transparency — include cost cutting, revenue generation, and capability enhancement necessary for the organization’s success.
Development of the DRIVE process has been on a fast track. “Now that we’ve established the portfolio of initiatives, it’s time to focus on execution,” said Director, Strategic Planning Emil Dzuray. “Each initiative is guided by a set of Roadmaps — high-level plans teams will use to guide implementation and chart progress.”
Dzuray says the USPS leadership expects concrete results in each of the 36 initiatives. Some initiatives may take years to complete, but progress in others could take place before the end of the year.
“We work in a dynamic and competitive environment,” said Dzuray. “It’s vitally important that we tap the resources and experience of this organization to improve the way we execute key business strategies. The DRIVE process is designed to help us achieve these goals.”
Click here for more information on the DRIVE process.