As a result of the consolidation, service between ZIP Code areas 832, 833 and 834 will change from overnight to 2-day
TWIN FALLS, ID – As a result of a study begun April 13, the Postal Service has made the decision to move mail processing operations from the Twin Falls, ID, Customer Service Mail Processing Center to the Boise, ID, Processing and Distribution Center.
Salt Lake City District Manager Ken McArthur said, “Given the drastic 20 percent decline in mail volume the Postal Service has experienced since 2007, we must take action to reduce the size of our mail processing network. Consolidating operations and placing our people where we need them is necessary if the Postal Service is to remain viable to provide mail service to the nation.”
“I understand our employees’ concern over this move,” McArthur added, “but the consolidation makes sense given the fiscal realities. The Boise Processing and Distribution Center has the capacity to handle the additional workload and we can realize significant savings by shifting operations there.”
The transition is expected to be completed by October, 2011. Some employees may be reassigned to other vacant positions as a result of the move.
“This move will not cause any changes in local mail delivery,” said McArthur. “Letters mailed to local addresses will be delivered the next day, the same as before. I am confident the transition will be smooth and transparent to our customers and they will continue to receive the same excellent service they always have.”
There will be no change in service standards for 99 percent of mail. However, as a result of the consolidation, service between ZIP Code areas 832, 833 and 834 will change from overnight to 2-day.
“The significant cost savings and productivity gains expected from this consolidation were deciding factors in making this very difficult decision,” said McArthur.
Full retail services will still be available at the Twin Falls Post Office.
The Twin Falls Business Mail Entry Unit will remain open for deposit of discounted or permit imprint mail. Business mailers will not be required to move or open up new permits at the Boise, ID, Processing and Distribution Center.