Postal Retirees Not Paid – Get Busy Signal When Calling OPM Toll-Free Number

Many APWU members who retired in October have reported that they still have not received regular annuity checks. We also have heard that many retirees receive a busy signal every time they call the Office of Personnel Management (OPM) on the agency’s toll-free number.

This is an intolerable situation, and I have met with OPM officials several times in an effort to resolve these problems. I will continue meeting with OPM to resolve our members’ complaints. Currently, issues are being addressed on an individual basis. Please contact my office if you are experiencing a problem obtaining information about retirement and need assistance.

In a February letter to John Berry, OPM Director, Sen. Barbara Mikulski (D-MD) sharply criticized OPM’s “delayed efforts to modernize their retirement information system.” These delays have inconvenienced APWU retirees for years.

Mikulski also addressed complaints about the “length of time required to calculate service credit deposits and re-deposits, COLAs, and court-ordered benefits.” She noted that 132,000 federal employees that have complained about lack of access to information that they need to plan for retirement. “In a time of strained family budgets, federal employees retirees need certainty and reliable information; this cannot be a casual endeavor for your office,” she wrote.

APWU Retirees Department

14 thoughts on “Postal Retirees Not Paid – Get Busy Signal When Calling OPM Toll-Free Number

  1. I also retired Oct. 31st 2009 and have called OPM numerous times and in Feb. I was told I would get my full annuity and my supplemental pay, plus the back pay. In April
    I was told I would possibly get it May or June. Well guess what, I still am receiving just the partial annuity. This is my only income and I am living on my savings. I contacted Congresswoman Gabriel Giffords in Az. and it has been over 3 wks. and
    they are still working on it. My annuity covers my house payment. OPM is hanging onto millions of $ earning interest while retirees are struggling to pay their bills. After 25 yrs. they are still controlling my life and there is nothing I can do about it. I would just like an honest answer on when I can expect my money. Why would OPM offer 25,000 people an early out when they knew they could not handle the volume?

  2. Took me 1 year to get my retirement package in order, retired Jan 2, 2010 after 37 years. Still only receiving a partial annuity. OPM blames the postal employees for overwelming the office. Oh how lucky you all are that I wasn’t this inept as an air traffic controller, some of you would surely be dead.

  3. You are a FUCKEN NUT JOB! that is a threat to the WHOLE COUNTRY! It’s to bad they can’t just lock your STUPID ASS UP! Unfortunately you are covered under freedom of speech, but I think YOU’RE MORE DANGEROUS THEN WORDS! NUTS LIKE YOU SHOULD JUST GOOO AWAY FOR GOOD!! IF YOU KNOW WHAT I MEAN, AND LEAVE THE REST OF THE REGULAR PEOPLE ALONE… YOU PHYCO CRAZY BASTARD YOUR MOM SHOULD HAVE KEPT THE AFTER BIRTH INSTEAD OF YOU! YOU NEED TO BE IN JAIL!!! FOREVER IN THE PHSYC WARD!!! WITH A STRAIGHT JACKET ON 24/7…… GO AWAY

  4. Ms. Good’s new phone number is 202-6068121. Please give her a call and ask for help. I put in for, and got, unemployment money from the state. The state will get it’s money back from the Postal Service. You can to.

  5. I THOUGHT I WAS ONE THE FEW THAT WAS HAVING PROBLEMS WITH
    THE ANNUITY SYSTEM. AFTER SERVING TWENTY PLUS YEARS AT
    THE USPS THIS IS HOW WE ARE TREATED. IF I WOULD HAVE PERFORMED
    MY JOB IN THIS MANNER I WOULD NOT HAVE LASTED TWENTY DAYS.

  6. 6 months and counting… still living on partial…what a retirement system! thanks to OPM, i’m going to apply food stamps.

  7. I retired on Oct 31st. Started receiving my partial retirement pay in Dec. Called OPM in late Jan and asked when would I start getting my correct retirement pay. Lady told me it would be April. Guess what? On April 1st I got my correct retirement pay with the correct back pay. Received a personalized booklet from OPM showing how they calculated my retirement pay a day or two later in April. Also, they had correctly calculated my unused FERS sick leave and applied it to my service time. If you having trouble contacting OPM, try 8:00 am est.

  8. The conclusion is Collusion (American Holocaust). Executive Order 12871 reduce government and government spending. Just like my involuntary disability retirement it will also be calculated incorrectly. So just start calling about that now maybe you will get someone the day after you receive what’s left of your pound of flesh.

  9. I have talk with the manager Mrs. Good on several occasion she just dont tell the truth it has been a month and a half she told me my backpay should have been deposit, so that has not happen , when i call her she tell me oh i will call you back later on today once i find out what is going on that hasn’t happen i call her at least 2 more times left messages on her voicemail still have not receive a call all i ask her to do is tell me the truth about whats the problem she can’t give me an answer ..this is so unreal what is really going on .

  10. Ive been trying to get thru for two weeks calling up to 8 times a day at various times. I want to get thing rolling to change insurance and buy back some time / No answer . I actually started the buyback almost two years ago and sent one hundred dollars with the account number and they havent given me a balance.. there isnt even a answering service takeing the calls. they must be on lunch.I do have the clerks name and when I file a complaint she will be the only person to blame for not following up.

  11. What system is overwhelmed? takes over 180 days or longer to get it right, you got to be kidding! Some of us may be dead by then……………..

  12. I spoke with OPM yesterday and Brenda told me due to the thousands who retired in October/November, it would be June before the annuities would be finalized. She was quite pleasant to talk with but ……..the system is simply overwhelmed.

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