Unbelievable Treatment of Passport Customers At Portland, Oregon Post Office

With revenues declining within the postal service one would think that customer service would be one of our most prized asset. Why then would a customer service retail supervisor send passport customers 2 to 5 blocks away to make copies of their ID? Why would this supervisor instruct the employees to tell a wheelchair-bound passport […]

NO Shutdown For USPS

In the event of a federal government shutdown, the Postal Service will continue normal operations. However, “Passport Day in the USA” events scheduled tomorrow at more than 1,600 Post Offices nationwide will be cancelled, if there is a government shutdown. The Postal Service will NOT be authorized to accept passport applications. As a self-funded independent […]