“Leaner, Faster, Smarter” Motto Going Forward WASHINGTON – The incoming postmaster general told a U.S. Senate subcommittee Thursday that one of his highest priorities would be to improve the customer experience, making the Postal Service “leaner, faster and smarter” in the years ahead. Deputy Postmaster General Patrick R. Donahoe, who will become the nation’s 73rd […]
A LETTER TO ALL EMPLOYEES FROM POSTMASTER GENERAL JACK POTTER When I became Postmaster General in 2001, I told you about the challenges we were facing, the direction we were taking and the changes our future would require. I also told you about my confidence in your ability to move the Postal Service forward. As […]
Performance Update With its focus on managing workhours, controlling overtime and improving productivity, the Postal Service continues to realize cost-reductions in mail processing, customer service, delivery and supervisory/administrative areas, according to DPMG and COO Pat Donahoe. Preliminary figures through August show total mail volume continues to decline — 3.8 percent below the same period last […]
Positioned for a strong finish in FY 2010: USPS focuses on beginning strong in FY 2011 To finish the year strong — and to position USPS for a strong beginning in fiscal year 2011 — employees must continue to focus on controlling workhours and operating expenses without hurting service, according to DPMG and COO Pat […]