Nikki Horew is a retail associate who can be forgiven for the occasional difficulty of blocking out thoughts of her other line of work: full-contact football player. The Pittsburgh Metro Area Local member is on the offensive line for the Pittsburgh Passion, which plays in the National Women’s Football Association and is the reigning champ […]
Undeliverable Bulk Business Mail (UBBM)Takes Center Stage in Postal Theft Trial WKRG-TV reports A former Window Clerk and Mail Distribution Clerk at the post office in Milton, Florida faces up to 5 years in prison. A jury convicted Tony Grimsley today of mail theft by a postal employee. Grimsley removed hundreds of valuable coupons from […]
The Postal Service seems hell-bent on moving 40 percent of window services to alternative services, such as Automated Postal Centers. Part of this plan seems to involve computerized Function 4 audits. The so-called Customer Service Variance (CSV) program is gutting post office staffing in various regions. The CSV program collects data through various Web-based means […]
USPS’ Boston District Uses Monopoly-Based Game to boost Mystery Shopper scores From USPS Broadway, little green plastic houses and the Southern Railroad will never be the same to Boston District employees. That’s because the district’s retail team has developed a creative twist to boost its Mystery Shopper scores. The district recently launched a contest based […]
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