Postal Window Clerk Plays for Women’s Professional Football Team
Nikki Horew is a retail associate who can be forgiven for the occasional difficulty of blocking out thoughts of her other line of work: full-contact football player. The Pittsburgh Metro Area Local member is on the offensive line for the Pittsburgh Passion, which plays in the National Women’s Football Association and is the reigning champ of the professional league. The NWFA regular season runs from April to mid-June, and the Passion capped a 12-0 season with a 32-0 win over the Columbus Comets on July 21.
source: The American Postal Worker Magazine
Postal Clerk Convicted of Stealing Undeliverable Bulk Business Mail
Undeliverable Bulk Business Mail (UBBM)Takes Center Stage in Postal Theft Trial
WKRG-TV reports
A former Window Clerk and Mail Distribution Clerk at the post office in Milton, Florida faces up to 5 years in prison. A jury convicted Tony Grimsley today of mail theft by a postal employee. Grimsley removed hundreds of valuable coupons from the mail for his personal use and benefit.
“U.S. Postal Service employees are given a special trust to properly handle mail that comes into their possession. When even one postal employee violates that trust, it is a cause of concern for all of us as customers of the mail system,” said United States Attorney Gregory Miller.
The evidence presented at trial included surveillance video and both oral and written confessions. Sentencing is scheduled for January 17, 2008. Grimsley faces a maximum penalty of 5 years imprisonment, a $250,000 fine, or both.
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Grimsley argued that his superiors and co-workers removed items from UBBM so he assumed it was okay to remove coupons from the mail. More later…..
APWU: USPS Determined to Move 40 Per Cent of Window Services
The Postal Service seems hell-bent on moving 40 percent of window services to alternative services, such as Automated Postal Centers. Part of this plan seems to involve computerized Function 4 audits. The so-called Customer Service Variance (CSV) program is gutting post office staffing in various regions.
The CSV program collects data through various Web-based means and filters the results into equations used to establish “retail marketing” benchmarks. By measuring workload, complement, and time elements, CSV allegedly determines “ideal” staffing levels.
The problem? CSV crunches numbers that crunch employees and service! But there are ways to fight back:
Educate members to make all their clock rings and moves. Sales & Service Associates should record all transactions, standbys, and sign outs. CSV uses recorded work activity to determine staffing needs. Failing to make clock rings can kill your job!
Ensure that Function 4 administrative reviews do not just rubber-stamp CSV results.
Validate earned workload data. The authorized complement in the COINS program must be validated to square with the actual complement at your office.Work schedules on Form 1994s must be compared to real schedules, along with the Unit Operating Plan. (Do you know your unit plan?)
Initiate individual grievances under Articles 3, 5, 7, 12, and the appropriate craft article if there are any discrepancies in the Function 4 review.
source: APWU
Related : Postal Window Clerks Protect Your Jobs
USPS: Boston District’s New Mystery Shopper Board Game
USPS’ Boston District Uses Monopoly-Based Game to boost Mystery Shopper scores
From USPS
Broadway, little green plastic houses and the Southern Railroad will never be the same to Boston District employees. That’s because the district’s retail team has developed a creative twist to boost its Mystery Shopper scores.
The district recently launched a contest based on Monopoly, the popular board game whose 480 million players have been aggregating real estate and making — or losing — money since 1935.
Retail associates who participate in the contest collect game points based on their mystery shop score. “This will help employees understand that excellent customer service is the object of the game,” District Manager Charles Lynch said. “The only way to win is to pass Go, which happens when the clerk earns 100 percent on a mystery shop.”
When the contest ends on Sept. 30, the retail area with the most points wins a trophy, a gift certificate and complimentary coffee and doughnuts — not as big a deal as buying Park Place, but worth the effort.
Photo: Postal Window Clerk and A Very Strange Mail Package
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