PMG Pat Donahoe updates employees on a number of important matters affecting the USPS in a new video message.
All employees are requested to view this video by July 24, 2012.
In the video, Donahoe notes that along with the challenges USPS faces, such as the continuing decline of mail volume, there’s plenty of good news. For example, USPS is generating more shipping business and is maintaining the volume of First-Class commercial mail — bills, financial statements, etc.
“That’s a very good thing,” says Donahoe. “We want to maintain that volume as much as we can.”
The news surrounding scanning also is positive. Nationwide, scanning rates remain over 93 percent. In addition, service levels across all product lines are at an all-time high.
Donahoe tells employees that new service standards were instituted July 1. The new standards will allow the Postal Service to consolidate up to 140 network facilities, while still providing excellent service to customers.
Donahoe also explains that Congress still has time to approve legislation reforming the Postal Service if the House introduces its own proposal and works out differences with the Senate version of the legislation.
The PMG closes by noting that his next video will focus on improving the customer experience. On that note, he congratulates employees on their performance. “Keep up the great work,” he says. “Thank you for the great job you do every day.”