Employees who have seen the Postal Service’s new retirement counseling videos for Civil Service Retirement System and Federal Employees Retirement System employees are telling USPS they’re worth watching.
“The 3-step video on line was very helpful in filling out my retirement forms,” one prospective retiree told the Human Resources Shared Services Center (HRSSC).
Another employee went a step further, saying, “The retirement videos are great. They should be required viewing before the counseling sessions since they answer so many of the questions.”
The videos are for the benefit of employees who have started the retirement process and have already received their paperwork. They include the same information retirement specialists at the HRSSC would give employees over the phone.
But unlike a telephone conversation, each 20-minute session can be viewed as many times as employees need — and they can pause to finish paperwork or rewind to review information.
The counseling videos at LiteBlue are in addition to a set of general retirement videos which includes information for new employees as well as those preparing to retire. The general retirement videos are not available on ACE computers.
source: USPS News Link