USPS OIG Audit on Unauthorized Overtime
WHAT THE OIG FOUND:
The Postal Service has established procedures to monitor and control unauthorized overtime. However, managers and supervisors did not always follow the prescribed procedures, as we identified issues relating to Postal Service (PS) Form 1017-B, Unauthorized Overtime Record; PS Form 3996, Carrier – Auxiliary Control; Time and Attendance Collection System (TACS) updates; and controls over time cards. As a result, we identified 7.5 million unauthorized overtime workhours in fiscal year (FY) 2010 and 10.6 million in FY 2011, at a combined cost of $717.5 million to the Postal Service.
WHAT THE OIG RECOMMENDED:
We recommended the chief operating officer and executive vice president instruct the vice presidents, Area Operations, to issue supplemental guidance reinforcing the importance of completing PS Forms 1017-B, reviewing PS Forms 3996, and taking action to either approve or disapprove carrier overtime requests before carriers leave for their routes, and following badge control and clock ring procedures to ensure employees are unable to perform unauthorized work. Also, have supervisors review required TACS reports, provide periodic refresher training to managers and supervisors on monitoring unauthorized overtime, hold managers and supervisors accountable for not addressing unauthorized overtime, and establish and implement proactive monitoring processes including periodic reminders and a system of accountability to minimize unauthorized overtime
WHAT MANAGEMENT SAID:
Management agreed with the findings and recommendations and plan to implement corrective actions by September 30, 2012. Management also agreed with the monetary impact of $717.5 million reported.