USPS Moves Forward its Ill-Advised Plan to Reduce Service Standards

From the National Postal Mail Handlers Union

On Monday, December 5, the Postal Service filed a request with the Postal Regulatory Commission (PRC), asking for an advisory opinion to relax the service standards for first-class mail and periodicals. The NPMHU condemns this action as extremely short-sighted, and believes that substantial cuts in service like those being proposed could potentially contribute to the end of the Postal Service as we know it.

“A service-oriented business such as the USPS should not be cutting service in an effort to save money” said National President John Hegarty. “At such a critical time for the USPS and for the American economy generally, the Postal Service should be improving service and attempting everything in its power to grow the business rather than degrading service. This misguided action is the definition of “penny wise and pound foolish,” as it will simply drive more and more customers away, sending them to the internet, and to our competitors.” Hegarty added: “I agree that the Postal Service can justify acting and reacting to its financial situation in crisis mode, but that does not mean it should be in panic mode, making knee-jerk decisions that could ultimately ruin the Postal Service.”

Another part of this plan is to shutter more than 200 mail processing centers around the country, and eliminate over 200,000 career positions over the next few years. At precisely the time when the economy is trying to rebound, the last thing that is needed is the addition of 200,000 more workers to the unemployment rolls.

The NPMHU and the other major postal unions have been advocating Congressional passage of H.R. 1351, which would give the Postal Service access to its own money, namely billions of dollars which have been overpaid into the CSRS and FERS retirement systems. Access to these funds would put the USPS on sound financial footing, and give the agency the time to turn its business around, without ruining service. Senator Bernie Sanders of Vermont also has recently introduced a postal reform bill in the Senate, S. 1853, which we also support.

This latest move by the Postal Service is a follow-up to the September 21, 2011 release of its “Proposal to Revise Service Standards for First-Class Mail, Periodicals, and Standard Mail.” The September 21, 2011 document actually was an Advanced Notice of Proposed Rulemaking, which the NPMHU commented on. Below are excerpts from those comments:

At the very outset of its Proposal, the Postal Service candidly acknowledges that one of its core missions over the years has been to build up its mail processing and transportation networks to the point where those networks are sufficient “to achieve” the Postal Service’s current service standards for First-Class Mail and Periodicals, “particularly their overnight service standards.” See 76 Fed. Reg. at 58,434 (emphasis added). Yet in what can only be described as a defeatist—and self-defeating—response to “sharp revenue declines associated with falling [mail] volumes,” id., the Postal Service is now proposing effectively to abandon that core mission by: (i) eliminating the expectation of overnight service for First-Class Mail and Periodicals; (ii) substantially narrowing the two-day delivery range and substantially enlarging the three-day delivery range for such mail; and (iii) dismantling to a large degree the robust processing and transportation networks that have enabled the Postal Service “to achieve” its current service standards for such mail, “particularly their overnight service standards.”

The Postal Service’s Proposal is ill-conceived and should unceremoniously be laid to rest. By increasing the delivery time for most First-Class Mail and Periodicals by one day, and by eliminating the expectation of overnight service for such mail, the Postal Service would effectively be abandoning what it itself acknowledges has been one of its core missions over the years and conceding that it is no longer capable of fulfilling that mission on behalf of the American people.

On its face, this is a defeatist approach to the Postal Service’s current financial difficulties. In an effort to reduce its costs, the Postal Service is proposing to severely downgrade its current service standards and dismantle its current mail processing and transportation networks, in a truly radical fashion that is guaranteed to result in a further precipitous decline in Postal Service revenues. Nothing in the Proposal indicates that the Postal Service has made any kind of careful assessment of these revenue losses; nor has the Postal Service compared those revenue losses against the Proposal’s anticipated cost savings, which are themselves overstated. To put it bluntly, the Postal Service has failed to come to grips with the distinct possibility that adoption of its Proposal would not “bring operating costs in line with revenues,” but instead would exacerbate the Postal Service’s current financial difficulties and beget further downgrades in service standards, in a true “death spiral.”

Before embarking on the untested and dangerous path of severely downgrading its service standards and repositioning itself as a provider of second- or third-tier shipping services, the Postal Service should painstakingly exhaust all alternative means of “bring[ing] operating costs in line with revenues”—including means that are calculated to augment rather than further diminish the Postal Service’s revenue streams.

The Postal Service is expected to issue a Notice of Proposed Rulemaking shortly. At that point, interested parties will be allowed to file additional comments and reactions.

We also expect the PRC to invite comments on this proposal, and possibly to hold hearings inviting testimony. We urge all mail handlers to become active in this fight. Write to your members of Congress in support of H.R. 1351 in the House and S. 1853 in the Senate, and stay tuned for further notices as to how you can make your voices heard in this process.

USPS Moves Forward its Ill-Advised Plan to Reduce Service Standards

5 thoughts on “USPS Moves Forward its Ill-Advised Plan to Reduce Service Standards

  1. Lowering service stands has no adverse affect on AMERICANS AS WHO CARE WHEN A PIECE OF JUNK MAIL GIVING A 15% DISCOUNT ON AUTO INSURANCE FROM GEICO IS RECEIVED. Nothing, ZERO, important is . Face it, online personal and business communication is conducted online not delivered to a physical address requiring a postage stamp with a 1-2 delivery time. The USPS needed in the 20th century prior to advanced communication in electronic mail diversion. USPS existence today is comparable to a MODEL T Ford which had to be hand cranked to start engine; a has been comparable to USPS a has been need.
    Cost must be reduced to bottomline breakeven point or let tax payor foot the bill as Politicans are actors who suit their actions to buy votes .

  2. donahue should be terminated without any benefits or settlement just out the door he has ruined the post office and the moral of the workers.postal employees don’t follow our great your job do it right and save our selves no one in management will.

  3. There’s no hiding it the PMG is trying to destroy the post office. There’s no smoke screens, every things right there in the open. A blind man can see it. From every angle the PMG and his band of cut throats are hitting us. What do you think every thing he’s done is heading? He’s tried to inflame the workers, pissed off the customers, and is not only driving business away he’s actually destroying businesses! Who’s going to deliver News week, Time, news papers, and other periodicals? There’s no one, nada, no company! So the PMG is either a maniac or a puppet. I believe he’s a puppet, but to what ends? Where’s the money trails? Who’s putting him up to this? I think I know and it smells like some super rich republicans.

  4. i think leo is right about the post office needing to be investigated but there is already a bureacratic agency out there that IS SUPPOSED to do that job.
    so the office of the inspector general (OIG) would have to investigate themselves
    i guess for FAILING TO DO THEIR JOB AND FAILING TO PROMOTE INTEGRITY AND ACCOUNTABILITY AT THE USPS. and we wonder why this country is going to hell. if people knew how their gov’t agencies promote fraud, waste, and other
    abuses there just might be another revolution.

  5. With a third repulican on the PRC we have moved closer to privatization. Unless obama has the guts to fire the PMG and get rid of all the other executives’that are now running the show we will keep losing business. This “wrecking crew “that currently runs the PO has pissed off the entire workforce( an unhappy workforce is not very productive). Management takes zero input from the workers who do all of the labor and continuously break our contracts. Postmasters cut bussiness mail entry hours and piss off business people who need an 8 hour window as opposed to 9-3pm. They don’t send anyone out into the local business community to talk about bulk mailings. They cut the staffing of windows/passports and create even more poor customer service. Managment is needlessly stressing out postal employees which inturn increases use of sick time/grievences/eeo complaints/injuries. The PO needs to be investigated for off the chart / extremely poor managment practices. Obama administration must start by firing all of the upper echelon and hire a more workforce friendly managment team that knows when their employees are not stressed and are happy they are much better workers !!!!!

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