GREENSBORO, N.C. – Following the U.S. Postal Service (USPS) announcement on July 26 that 20 North Carolina Post Offices face potential closure, U.S. Senator Kay R. Hagan (NC) yesterday sent a letter to the Postmaster General urging the USPS to give her constituents in each community a chance to voice their concerns before any final decisions are made.
“Post Offices provide communities with more than just stamps and package pick-up services,” Hagan wrote. “Many Post Office locations are gathering centers and lifelines for the communities they serve. This is especially true for our rural communities in North Carolina, which seem to bear the brunt disproportionally of each economic challenge the nation encounters, including the current downturn.
“As the process of reviewing each postal location in North Carolina begins, I strongly urge the USPS to ensure that each affected community receives a robust and fair opportunity to participate in the process and to provide input and feedback. Accordingly, the USPS should consider fully, and with an open mind, these community comments and concerns when making a final decision with respect to each location.”
A copy of Hagan’s full letter to Postmaster General Patrick Donahoe is available here.
Hello,
My son has been attending Campbell U. for the past 2 years, located in Buies Creek, NC. I tried to get him a po box for his senior year. You cannot reach the Buies Creek Post Office by phone. I tried for 3 days. The phone rings and rings and there is no answering machine. My son went in to get his key for his new post office box. My son had 2 id’s with him, one of them being his Campbell U. id.
The clerk asked which telephone number is associated with the account. My son gave his cell, my cell, our home phone, and my work phone. The clerk said none of them match and come back after you “figure it out”. My son had waited 30 minutes in line to get this response from the clerk. I have been paying for this post office box since June and received several emails to come get the keys.
Now, finally when we are ready to pick up the keys the clerk will not give them to my college attending son!!! Terrible customer service. You can never reach this post office by telephone and there is always at least a 30 minute wait in line!!! And the clerk is rude.
Cathy Zier