USPS current listing of post offices undergoing Delivery Unit Optimization (DUO) Operational Changes .
Delivery Unit Optimization involves relocating letter carriers out of local Post Offices, stations and branches and consolidating them into centralized delivery offices that will continue to be served by the same processing and distribution center. The existing retail operation will require less space and the office could then be downsized to a smaller space nearby. This process increases operational efficiency across the board and considerable savings are realized in economies of scale regarding transportation, maintenance, custodial, leasing and employee complement.
Delivery Unit Optimization could affect larger mailers who drop-ship their mail as they will be required to take their mailings to the new centralized location; however, the new centralized location could save transportation costs since multiple ZIP Codes will be sorted in one facility.
The Postal Service is doing everything within its authority to reduce costs, save money and streamline operations and will continue to look for opportunities to improve customer service. By consolidating operations, adjusting delivery routes and restructuring administrative and processing functions, the Postal Service is adapting to meet the evolving needs of its customers. These changes also help meet one of the four critical business goals established by Postmaster General Pat Donahoe: taking steps to become a leaner, faster, smarter organization.
The Postal Service makes every possible attempt to minimize the impact to customers.