USPS Announces Changes to Mystery Shopper Program

From NAPUS Retail Customer Experience Program (RCE) Changes December 29, 2010 The Postal Service has announced changes to the Retail Customer Experience Program (RCE), previously known as the Mystery Shopper Program, which will begin in January, 2011.  Currently, Retail Associates (RAs) use the Perfect Transaction method to ask scripted questions to customers who are mailing […]

OSHA Proposes $80,000 In Fines Against USPS in Duluth, GA For Repeat And Serious Safety Violations

DULUTH, Ga. – The U.S. Department of Labor’s Occupational Safety and Health Administration is proposing $80,000 in penalties against the U.S. Postal Service for safety violations found during an inspection at its facility on Boggs Road in Duluth. The Postal Service is being cited with five repeat violations carrying proposed penalties of $75,000. The violations […]

OSHA proposes $238,000 in fines against USPS for electrical hazards at Shrewsbury, MA. mail processing facility

BOSTON – The U.S. Department of Labor’s Occupational Safety and Health Administration has cited the U.S. Postal Service for willful and serious violations of safety standards following an inspection at the Central Massachusetts Processing and Distribution Center in Shrewsbury, Mass. The Postal Service faces a total of $238,000 in fines, chiefly for exposing workers to […]

USPS: 2011 Stamp Program Debuts

WASHINGTON — From a former U.S. president to legends of Latin music to the 100th anniversary of the Indianapolis 500-mile auto race to the garden of love, the 2011 commemorative stamp program has something for everyone. The U.S. Postal Service today officially unveiled the images of its commemorative stamp program. Among this year’s honorees are […]

USPS Reports $456 Million Net Loss For November

$173 Million Net Loss for FY 2011 The US Postal Service yesterday filed with PRC its second month preliminary financial report of the 2011 fiscal year (unaudited) . USPS reported a net loss of $456 million for the month of November. This same period last year saw a $255 million net loss. In October USPS […]

2011 Mileage Reimbursement Rates For Using Privately Owned Vehicle

GSA has increased the mileage reimbursement rates for federal employees who use privately owned vehicles while on official travel. The rates for the use of these modes of transportation, effective January 1, 2011, are as follows: Privately Owned Vehicle Reimbursement Rates: 2011 Rates 2010 in brackets – Airplane ……… $1.29 per mile [$1.29, no change] Automobile Rates… $0.51 cents […]

Mail Delivery Suspended In Some South Jersey And Delaware Areas

Mail delivery suspended Because of the winter storm’s impact and severe weather conditions, South Jersey/Delaware postal officials announced that postal operations will be impacted in many areas today. Delivery operations are suspended in the following 3-digit Zip Code areas: 082, 083, 084, 085, 087 and 077. Mail delivery will be attempted in the following 3-digit […]

Mail delivery may be impacted today in some Orange County areas hit by flooding

Mail will be available for pick up at alternate locations Orange County, CA ― The Postal Service may not be able to access several areas in Orange County today to deliver mail due to road closures and flooding. Mail will be available for impacted customers to pick up at alternate locations. The Silverado Post Office […]