Based on the commitment that no employee should have to work in an atmosphere of fear or intimidation, the Postal Service has a zero-tolerance policy for workplace violence. This applies regardless of where postal employees perform their duties.
To renew this commitment to employees, USPS and the Postal Inspection Service have launched a security initiative — combining their resources to ensure that employees are aware of steps they can take to avoid becoming a victim of violence, whether on the street (Link, 4/20) or working inside a postal facility (Link, 4/1).
According to Chief Postal Inspector Guy Cottrell, the initiative targets workplace violence at all levels before it escalates to violence — a focus that has proven to be the most effective. This involves Postal Inspectors meeting face to face with employees and supervisors on a broad range of security and crime-prevention messages.
“By ensuring that low-level incidents like threatening remarks and other forms of non-physical intimidation are treated seriously, we can avoid the escalation in violence that sometimes follows,” says Cottrell, explaining that Inspectors conducting assault prevention presentations will provide brochures, emergency contact cards and other items to employees.
The Postal Service also has resources available to employees and supervisors to help them deal with problems at work and at home. The Employee Assistance Program (EAP) provides assessment, referral, and short-term counseling. Postal employees and their families can call the EAP service center at 800-327-4968. For TTY, call 877-492-7341. The service center is available 24 hours a day.
source: USPS News Link – August 2, 2010.