USPS Reaching Out To E-tailers

Print Catalogs Deliver Digital Orders
Campaign Shows Online Retailers How to Go Beyond the Web to Double Sales
WASHINGTON — The U.S. Postal Service is reaching out to e-tailers with a campaign showcasing the power of catalogs with the potential to double online transactions and achieve revenue lift of over 100 percent by creating print extensions of their Internet shopping websites.

“Getting Started in Catalogs” is a USPS promotional campaign featuring a “Catalogs and e-tailing” instructional DVD and a live webinar series. The DVD features testimonials from widely recognized companies such as Dell and Zappo’s, who built their businesses into market leaders within their respective industries by adding catalogs to the marketing mix.

The first of three free webinars takes place July 20, with tutorials on catalog production and the smartest and most cost-efficient ways to produce a catalog. Additional webinars will be held July 28 and Aug. 24. Follow-up support from sales personnel with the Postal Service also is available.

“Putting a focused, attractive catalog in the hands of your customers has a unique ability to engage their attention, and prompts them to browse your site and place orders,” said Steve Hernandez, acting vice president, Sales. “For e-tailers looking to push their sales to the next level, catalogs are a proven medium for delivering transactions and enhancing customer loyalty.”

A market study by comScore shows that among visitors to retail websites, twice as many catalog recipients made a purchase as those who did not receive a catalog – more than doubling the online conversion rate. A revenue increase of 163 percent resulted from a comparison of purchases and money spent by catalog recipients versus those who did not receive a catalog in the comScore study, and 28 percent more items were ordered by catalog recipients.

Customers can learn more about growing their businesses through the use of catalogs, order a free DVD, and register to attend the free webinars at:

Ordering the DVD and registering for the webinars also is available through a targeted direct mail campaign incorporating Business Reply Mail, along with Web ads appearing in online retailer publications.