It has come to the APWU’s attention that there are some problems with the POS system that we believe could seriously breach the security of window clerks.
Attached are two letters that have been sent to management at the headquarters level regarding the APWU’s concerns. In the mean time it is suggested that all locals file class action grievances on each of the issues identified in the attached letters.
Patrick Devine from HQ Labor has informed me today that the 5 second delay has been active since 1995 and designed for the purpose of a SSA immediately waited on a customer after going into “stand-by” mode. Our APWU representatives will verify this software feature. In the meantime the USPS will alert the SSA’s of this feature. The APWU will meet on this matter and advise locals of any recommendation.
The union has considered and discussed this issue internally as mentioned in my previous email and we are advising locals to file grievances to recover any shortage since 1995. It is clear that if this ability was for the benefit of the SSA, someone would have told them.
Furthermore, there may be other problems with the POS that would seriously breach security. It is possible to open the clerk’s cash drawer while in “clerk services” without the passwords. We have attached two letters to the USPS requesting a meeting and informing management that we have instructed locals to file class action grievances on EACH of these issues.
We, APWU national, will file a dispute on each of these issues. But we ask locals to file a grievance and request that all present and past shortages, at least going back to early April (but you can go back to 1995 for the “standby mode” touch-screen” reactivation problem. We have yet to determine when the cash drawer problem arose since it was only recently when our retail expert, Mike Barrett found out the problem along with members and leaders from Boston.
Mike Barrett will be forwarding to us more technical information on this issue.
Two letters sent to USPS by Rob Strunk, APWU Assistant Director, Clerk Division:
June 11, 2010
Mr. John W. Dockins
Contract Administration, Labor Relations
United States Postal Service
475 L’Enfant Plaza, Room 9146, SW
Washington, DC 20260
Dear John,
This letter is in regards to a serious breach of security for all Sales and Services Associates who work with the Point of Sale (POS) software. It has just come to the union’s attention that while in “standby mode” a clerk could open a cash drawer without a password.
The union is requesting when the USPS knew of this flaw and when it will be corrected. In the interim, we are advising locals to file class action grievances to recover any shortages of employees. The APWU reserves the right to file a national dispute this matter.
Mr. John W. Dockins
Contract Administration, Labor Relations
United States Postal Service
475 L’Enfant Plaza, Room 9146, SW
Washington, DC 20260
June 11,2010
Mr. John W. Dockins
Contract Administration, Labor Relations
United States Postal Service
475 L’Enfant Plaza, Room 9146, SW
Washington, DC 20260
Dear John,
This letter is in regards to the problem of Sales and Service Associates having their accountability exposed for undetermined amount of time after they go on
“stand-by time”. If this was a feature that has been available since 1995, why has this not been part of any formal or informal training program? Many of our more experienced employees and trainers have not been aware of this feature that violates the security promised to employees in accordance with Article 28.
The APWU hereby requests a meeting to discuss this matter. Furthermore, we are advising locals to file class action grievances to protect all employees who could be adverse impacted by what we consider a flaw in the POS software.
2010 hiljemaltmbt zapatosmüüakse poes. See on väga populaarne Euroopas kingad. Tema unikaalne stiil ja tulemuseks on fitness, see äratas paljude inimeste tähelepanu.Kas olete valmis aeglane inimeste Mis pihta? Meede, tere tulemast meiembt zapatosloendurid. Kogu südamest teile.
The APWU should require the Postal Service to bond the clerks, so that the employees aren’t personally liable for fake bills, bad money orders and bad checks. I also don’t trust Supervisors when they do their monthly audit of clerks or when you get change from Supervisors….I always recount it. I also always check my money orders issued, to make sure a few aren’t missing. How pathetic to think that it has come down to this, where you have to question the honesty of your co-workers and can’t trust them. The Post Office is a dynsfunctional mess!
I had to demand a locking drawer for my money. The Supervisor just wanted me to hand it to her each night unsecured.