System Measures End-to-End Experiences WASHINGTON — When it comes to customer service, the U.S. Postal Service doesn’t rest on its laurels, so it recently launched a new measurement system designed to better understand customers’ total experience doing business with USPS at every level of the organization. The Customer Experience Measurement (CEM) assesses end-to-end service with […]
The US Postal Service filed its February 2010 (unaudited) preliminary financial report yesterday with the Postal Regulatory Commission. USPS reported a net income/ loss of $611 million. The total Fiscal Year to year loss is $1.5 billion ($592 million lost for the month of January, $179 Million gain the month of December; $255 million lost […]
Announces Launch of Website WASHINGTON – The U.S. Postal Service Board of Governors today approved management’s request to move forward with its five-day delivery proposal and to file a request for an advisory opinion with the Postal Regulatory Commission (PRC) on March 30. Postal Service Vice President Sam Pulcrano, who has been leading an internal […]
From APWU Oakland Local: On March 19,2010, during a meeting with Management,the Oakland Local was informed that the Postal Service is probably going to offer another “early out.” However, Management stated that they do not know when or any of the details.
Omar Gonzalez, APWU Western Coordinator Attached please find the Area/Regional Settlement. It provides for a one time opportunity to be offered to former clerk/maintenance employees involuntarily reassigned to the carrier craft and forced to take an exam resulting in separation. This is an optional offer. It is recommended that you make contact with the employee […]
WASHINGTON—The National Association of Letter Carriers (NALC) union urged Congress today to approve health care reform legislation and send it to the White House for signature by President Obama. The action followed unanimous approval by the union’s 28-member Executive Council of a resolution to endorse the legislation. NALC President Fredric V. Rolando called on all […]
STATEMENT OF JOHN E. POTTER POSTMASTER GENERAL/CEO BEFORE THE SUBCOMMITTEE ON FINANCIAL SERVICES AND GENERAL GOVERNMENT OF THE COMMITTEE ON APPROPRIATIONS UNITED STATES SENATE MARCH 18, 2010 Good afternoon, Chairman Durbin, Ranking Member Collins, and members of the Subcommittee. I appreciate the opportunity to discuss the serious financial situation facing the United States Postal Service […]
WASHINGTON — The Board of Governors of the U.S. Postal Service will meet in open session March 24 at Postal Service headquarters, 475 L’Enfant Plaza, SW. The public is welcome to observe the meeting beginning at 8:30 a.m., in the Ben Franklin Room on the 11th floor. The Board is expected to discuss the following […]
Readability Threshold to Be Raised, As Planned WASHINGTON — According to verifications performed by the U.S. Postal Service since January 2009, 95 percent of mailings with the Intelligent Mail barcode (IMb) are quality, readable barcodes, enabling the commercial mailers who print them to receive the benefits that Intelligent Mail Full Service has to offer: mail […]
The U.S. Senate Subcommittee On Appropriations (Financial Services and General Government Subcommittee) has scheduled a hearing today at 2:30 p.m. Agenda: Proposals for addressing the current financial situation facing the United States Postal Service. Witnesses: Panel 1: The Honorable John E. Potter Postmaster General, CEO United States Postal Service Panel 2: The Honorable Ruth Y. […]