Here is a letter from a concerned Postmaster:
Dear: Mr. Potter
From: Dedicated Postmaster
Subj: Financial State of the Postal Service
Recently, I learned that there were no NPA bonuses for any EAS employees in most cases. In addition, Postmasters were no longer allowed convention leave. I agree and applaud you for these actions but there are a few problems. I have learned that a few people on detail in District Positions are getting bonuses. This was achieved by bumping their score up by having the TOE budget adjusted for their office at the end of the year. No one in management in good conscience should be receiving a bonus or pay raise considering our present financial situation.
I am a working Postmaster with two clerks in my office. I would like to be able to shorten the hours of the window and perform the daily operation by myself. However, the paperwork and computer burden that I have to perform is creating and administration position. I work in the Northeast Area and we have logs, check offs, computer check offs, mail measurements, and the list goes on. If I were able to do what was mandated by Headquarters or I could eliminate both of my clerk positions and save $130,000 a year in salary and benefits. I’m amazed that every District and every Area has their own way of doing things. We should have one business model, like McDonalds.
This is a total waste of money because we don’t honestly achieve these scores. In the Northeast, we isolate our raw letters and flats from collection boxes and then when it comes back in the morning, we again isolate the mail flowing back to us. We segregate our red trays (originating mail) and have clerks and carriers sort it before anything else. How much is it costing us to have this mail measured externally? Our company is on the verge of bankruptcy, we can’t afford to do it. UPS wouldn’t spend that kind of money.
Mystery Shopper Program
We’ve just renamed the program and it’s something else that we can’t afford. We need to sell up and help our customers make informed decisions. The Postal Service can’t afford to be spending that kind of money on the program. Realistically, we have removed our foot traffic from the retail window and customers are printing and selecting their own options.
Closing Small Post Offices
We need to look geographically and start consolidating. Yes, politically it’s a hot spot but we need to push forward. I know of one town that has six post offices and a customer base that only supports one. I know Nationally, we are consolidating branches but we need to get down to the Post Offices.
It’s a great idea to eliminate it. The volume is dropping and never coming back. How fast and how long it takes is the question. At some point, we will have to consider even cutting delivery to three or four days.
I honestly believe that you need to work closely with the OIG and find common sense solutions to these problems.