This upcoming holiday season, thousands of gift parcels will be sent to various homes and business throughout the Florida Keys. To ensure the timely delivery of these items, the men and women of the Key West post office will work extended hours during the week and on holidays. I would like to praise this tremendous workforce for their commitment and dedication to our Keys community.
Yet despite such a stellar record of service, customers of the Key West Post office often face long lines and excessive wait times as a result of mandatory staffing shortages implemented by the U.S. Postal Service. These staffing shortages are intended to demonstrate that additional personnel can be reduced at the Key West branch without disrupting customer service. Clearly, such a plan is not producing the desired result. And for several years, USPS administrators have failed to adequately assess the staffing needs at the Key West Post Office. A staffing assessment, conducted in 2006, did not take into account the fluctuating population in the Keys due to tourists and seasonal residents. Nor did it fully consider increased demand during the holiday months.
As your elected Representative in Congress, I will continue to work closely with Keys residents, post office personnel, and with various local and Federal officials to ensure that the Key West post office is spared from unfair staffing shortages. It is imperative that our local post office receives the funding it requires, the staff it needs, and the recognition for outstanding service it deserves.
U.S. Rep. Ileana Ros-Lehtinen
Florida’s 18th District