Letter From Congresswoman: Key West Post Office Unfairly Understaffed

This upcoming holiday season, thousands of gift parcels will be sent to various homes and business throughout the Florida Keys. To ensure the timely delivery of these items, the men and women of the Key West post office will work extended hours during the week and on holidays. I would like to praise this tremendous workforce for their commitment and dedication to our Keys community.

Yet despite such a stellar record of service, customers of the Key West Post office often face long lines and excessive wait times as a result of mandatory staffing shortages implemented by the U.S. Postal Service. These staffing shortages are intended to demonstrate that additional personnel can be reduced at the Key West branch without disrupting customer service. Clearly, such a plan is not producing the desired result. And for several years, USPS administrators have failed to adequately assess the staffing needs at the Key West Post Office. A staffing assessment, conducted in 2006, did not take into account the fluctuating population in the Keys due to tourists and seasonal residents. Nor did it fully consider increased demand during the holiday months.

As your elected Representative in Congress, I will continue to work closely with Keys residents, post office personnel, and with various local and Federal officials to ensure that the Key West post office is spared from unfair staffing shortages. It is imperative that our local post office receives the funding it requires, the staff it needs, and the recognition for outstanding service it deserves.

U.S. Rep. Ileana Ros-Lehtinen
Florida’s 18th District

source: http://ros-lehtinen.house.gov/PRArticle.aspx?NewsID=714

3 thoughts on “Letter From Congresswoman: Key West Post Office Unfairly Understaffed

  1. I agree with the congreeswoman from key West but not only is this occuring in the Keys It is also occuring in Dallas City Texas. I am a supervisor and every day I am doing craft work either working mail or dispatch which takes me away from the customer. It was a time we gave great service to our customers but the goal is to chase targets rather that provide service. Thank you for your support.

  2. First off I would like to thang the Congresswoman for her recognition and compliments to our workforce…I work in Mass. and it is the same here, while I do not disagree we are in financial turmoil, I have to question how did we get here ? It started in DC, we are mismanaged and haven lost our direction. The answer from them is to save money by reducing the workforce, well sir’s and madam’s WE cannot get the job done properly with these cuts. They (DC) are completely out of touch with the reality of what it takes to do this job, every decision they make and program they come up with makes our jobs even more difficult. I am a hard working,loyal,ethical,and proud (at least I used to be proud) Letter Carrier. I suggest Congress and others circulate and ask the workforce what we think, not our corrupt, incompetent, bosses…I say bosses only because we have NO LEADERS…anyone can be a boss !!

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