Postal Service Hi-Tech Human Resources Transformation a Success

December 18, 2007 by
Filed under: postal, postal news, usps 

Largest Implementation of its Kind Anywhere Gives Employees Unprecedented Informational Access
 
WASHINGTON, DC — Postal Service employees everywhere now have access to a new cutting-edge human resources (HR) system to meet the demands of the information age. Rollout of the technology phase of the PostalPEOPLE initiative, the largest implementation of its kind in the federal government or private sector, was completed in October. 

“This massive undertaking is helping the Postal Service to increase efficiency and reduce costs while giving employees individualized information and access to human resources-related applications, 24 hours a day, seven days a week,” said Anthony Vegliante, chief human resources officer and executive vice president

Using SAP software, the new platform replaces a system that once consisted of more than 3,800 Postal Service HR professionals relying on more than 200 processes and some 70 systems to support nearly 700,000 employees.  Now, those HR professionals, free from repetitive, manual processes, can focus on the Postal Service’s strategic focus to better align the workforce and meet present and future challenges, head-on.

“The result is a single view of the employee that improves service to our employees, customer satisfaction and our ability to conduct business,” said Vegliante.

Completion of the nationwide rollout enables the Postal Service to introduce two significant new services to employees. First is a new self-service tool for managers, which provides managers, postmasters and supervisors with information and resources online to help manage the workforce, perform administrative tasks, and assist their employees with skill development.

A second service has been launched on the organization’s intranet site, allowing employees to perform job bidding anywhere they have access to the Internet. This enhances ease of use for bargaining unit employees and provides them with a new way to access the job-bidding system.

The PostalPEOPLE initiative most notably includes the Shared Services Center in Greensboro, NC. The full-service facility is staffed by professionally trained career postal HR personnel who provide assistance to employees who need to speak directly with a person.

Additional functionality will be added in the coming year, leveraging this technology platform to further streamline and enhance HR functions within the Postal Service.

Comments

No Comments on Postal Service Hi-Tech Human Resources Transformation a Success

  1. postalvet on Tue, 18th Dec 2007 9:43 am
  2. maintenance does NOT get to on-line bid!!!!

  3. tired on Tue, 18th Dec 2007 11:04 am
  4. GETTING RID OF PERSONNEL DEPT WAS A MISTAKE!

    Please use the assigned employee numbers; and cease using our social security numbers in the postal data base; this will prevent fraud and misuse.

    There are too many people (unknowns) being
    trained as 204b positions. These individuals has excess to our pertinent information placed on line, as well as left unattended.

  5. for now on Tue, 18th Dec 2007 7:36 pm
  6. 204′s cannot access your personal information without a promoted supervisor’s access number. Only promoted supervisors have information to your file and have always had this information. So sleep
    a little easier knowing your personal info is in the hands of a promoted supervisor.

  7. clerk on Sun, 23rd Dec 2007 9:21 am
  8. Ya wanna bet-many lazy supervisors give their codes to 204b’s do do their work for them and many 204b’s as well as management are crooks!!

  9. StewSue on Thu, 27th Dec 2007 5:25 pm
  10. for now,

    are you serious? we have craft employees working under supervisor codes. In addition, I don’t think that a “promoted supervisor” is any more honest than anyone else. SSN needs to be protected…completely! Just curious, but why do you think that a “promoted supervisor” is more honest than a 204-b?